January 14, 2023

Thank you for shopping at kirkukmedlifepharmacy. We want to ensure that you have a satisfying experience with our products and services. Please read our refund policy carefully to understand your rights and obligations regarding refunds.

1. Refund Eligibility:

a. Prescription Medications: Due to the nature of prescription medications, we cannot accept returns or provide refunds for these products unless there is an error on our part.

b. Over-the-Counter (OTC) Products: Unopened OTC products may be eligible for a refund within [number of days] days of purchase.

2. How to Request a Refund:

a. To request a refund, please contact our customer service team at info@kirkukmedlifepharmacy within the eligible timeframe.

b. Provide your order number, the reason for the refund request, and any relevant details.

c. Our customer service team will guide you through the process and inform you of the next steps.

3. Refund Process:

a. Once your refund request is approved, we will contact you on your given email address.

b. Refunds may take 2-3 working days to process, depending on your payment provider’s policies.

4. Return Shipping:

If applicable, you may be responsible for the cost of return shipping for eligible products. Please follow the instructions provided by our customer service team for returning products.

5. Exclusions:

a. We do not offer refunds for products damaged or lost in transit. Please contact the carrier directly to resolve such issues.

b. Refunds are not provided for products with obvious signs of use or any item not in its original condition.

6. Cancellation Policy:

a. You may cancel an order before it is shipped. Once the order has been shipped, our refund policy applies.

7. Contact Information:

If you have any questions about our refund policy, please contact us at info@kirkukmedlifepharmacy.

By making a purchase on kirkukmedlifepharmacy, you agree to and accept the terms of our refund policy